Privacy Policy

Last Updated: July 13, 2025

 

C73 Fire Truck Mechanical ("we," "us," or "our"), a fire truck mechanical business based in Warman, Saskatchewan, Canada, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, including the member portal where you can manage your profile and access invoices (collectively, the "Services"). By using the Services, you consent to the practices described in this Privacy Policy.

 

1. Scope of This Policy

This Privacy Policy applies to personal information collected through our website and member portal, including information provided when you create an account, manage your profile, or access invoices. It does not apply to information collected offline or through other means unless explicitly stated.

 

2. Personal Information We Collect

We collect personal information that you voluntarily provide or that is generated through your use of the Services. This may include:

 

- Account Information: Name, email address, phone number, organization (e.g., fire department or municipality), and account credentials (e.g., username and password) when you create or manage your member portal account.

- Invoice and Service Information: Billing details, service history, and other information related to fire truck mechanical services provided to you or your organization.

- Contact Information: Information provided when you contact us, such as through email, phone, or contact forms.

- Usage Data: Information about how you interact with the Services, such as IP address, browser type, device information, and pages visited, collected automatically through cookies or similar technologies.

- Other Information: Any additional information you choose to provide, such as feedback or correspondence.

 

3. How We Collect Personal Information

We collect personal information in the following ways:

- Directly from You: When you create an account, update your profile, request services, or communicate with us.

- Automatically: Through cookies, log files, or similar technologies that track your use of the Services.

- From Third Parties: From your organization (e.g., a fire department) or other authorized parties providing information on your behalf, with your consent.

 

4. How We Use Your Personal Information

We use your personal information for the following purposes, in accordance with PIPEDA and applicable laws:

- To provide and manage access to the Services, including the member portal for viewing profiles and invoices.

- To process and track service requests, repairs, and billing related to fire truck mechanical services.

- To communicate with you about your account, services, or inquiries.

- To improve the Services, including analyzing usage data to enhance functionality and user experience.

- To comply with legal obligations, such as maintaining records or responding to regulatory requirements.

- To protect the security and integrity of the Services, including detecting and preventing fraud or unauthorized access.

 

5. How We Disclose Your Personal Information

We do not sell, trade, or rent your personal information. We may disclose your personal information in the following circumstances:

- Service Providers: To trusted third-party service providers (e.g., IT or payment processors) who assist us in operating the Services, provided they agree to protect your information and comply with applicable privacy laws.

- Your Organization: To the fire department, municipality, or other organization you represent, if applicable, to facilitate service delivery or billing.

- Legal Requirements: When required by law, such as in response to a court order, subpoena, or regulatory investigation, or to protect our rights, property, or safety.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity, subject to similar privacy protections.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and ensure the security of the Services. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the member portal. For more information, please contact us at [contact email].

 

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

 

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, account and invoice information may be retained for [specify timeframe, e.g., 7 years] to comply with Canadian tax and business record-keeping requirements.

 

9. Your Rights and Choices

Under PIPEDA and applicable Saskatchewan laws, you have the following rights regarding your personal information:

- Access: Request access to the personal information we hold about you.

- Correction: Request correction of inaccurate or incomplete personal information.

- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.

- Consent Withdrawal: Withdraw consent for certain uses of your information, where applicable, though this may limit access to the Services.

 

To exercise these rights, contact us at [contact email/phone]. We will respond to your request within 30 days, as required by PIPEDA.

 

10. International Data Transfers

The Services are hosted and operated in Canada. If you access the Services from outside Canada, your personal information may be transferred to and stored in Canada, where it is subject to Canadian laws. By using the Services, you consent to this transfer.

 

11. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

 

12. Children’s Privacy

The Services are not intended for individuals under the age of 19, the age of majority in Saskatchewan. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

 

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

- Email: C73Fire@gmail.com

- Phone: 306-370-6432

- Address: Warman, Saskatchewan